sxs6s Privacy Policy

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Introduction

sxs6s is a safe and reliable online gaming platform operated for Bangladeshi players. This Privacy Policy ("Policy") explains how we collect, process, store, and protect your personal information ("data") when you use the sxs6s website, services, or any related platform.

By using or registering on this platform, you are considered to have given your consent to the terms of this Privacy Policy. If you have any objection to any part of this policy, please contact our support team before using our services.

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1. Personally Identifiable Information

When you create an account, log in, or use our services on sxs6s, we may collect the following personal information:

a. Registration and Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — our platform is for users aged 21 and above only)
• National ID number or passport details (for identity verification)
• Email address
• Mobile number
• Address (where applicable)

b. Financial Information

• bKash, Nagad, Rocket, or bank account numbers (for transaction processing)
• Deposit and withdrawal transaction history
• Betting history and account balance

c. Identity Verification Documents (KYC)

• Photo or scanned copy of national ID card
• Passport or driving licence (as an alternative)
• Copy of a recent utility bill (for address verification)

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2. Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identifier information
• Browser type and version
• Operating system information
• Login time, session duration, and page visit history
• Data obtained from cookies and tracking technologies
• Referral source (where you came from to reach our site)

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3. How We Use Your Information

sxs6s uses the information we collect for the following purposes:

Service Operation and Delivery

• Account creation, management, and verification
• Processing deposits, withdrawals, and financial transactions
• Managing bonuses, rewards, and promotions
• Managing the VIP programme and providing cashback
• Customer support and complaint resolution

Security and Compliance

• Prevention of fraud, money laundering, and other illegal activities
• User age verification (confirming 21 and above)
• Maintaining the security and integrity of the platform
• Enforcing responsible gaming policies

Improvement and Personalisation

• Improving the platform experience
• Recommending relevant games and offers
• Analysing service quality and performance

Communication

• Sending important account-related notifications
• Promotional messages (you may opt out)
• Support and service-related communications

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4. Cookie Policy

sxs6s uses cookies and similar tracking technologies to improve your browsing experience and ensure the platform functions correctly.

Types of Cookies

• Essential Cookies: Required for the core functionality of the platform; these cannot be disabled.
• Functional Cookies: Save your preferences, language, and login state.
• Analytics Cookies: Used to understand how users interact with the platform.
• Marketing Cookies: Used to display relevant promotions and advertisements.

You can control or reject most cookies by changing your browser settings. Please note that disabling certain cookies may limit some features of the platform.

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5. Sharing Information with Third Parties

sxs6s does not sell or rent your personal information. However, information may be shared in the specific circumstances below:

Service Providers

• Payment processors (bKash, Nagad, Rocket, and banking partners)
• Game software providers (only the necessary data)
• Identity verification services
• Data hosting and cloud service providers

Legal Obligations

• To comply with court orders or legal processes
• To assist in the investigation of fraud or criminal activity
• To respond to legitimate requests from regulatory authorities

Business Transfers

If sxs6s is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you in advance in such circumstances.

Outside of the cases mentioned above, we do not share your information with any third party without your explicit consent.

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6. Security and Encryption

Protecting your information is our highest priority. sxs6s applies industry-standard security measures to keep your data safe:

• SSL/TLS encryption — all data transmissions are encrypted
• Encryption of stored data (encryption at rest)
• Secure payment gateway integration
• Regular security audits and vulnerability testing
• Strict access controls — only authorised personnel can access data
• Two-Factor Authentication support
• Suspicious activity monitoring and alert system

In the event of any security breach, we will notify affected users in a timely manner in accordance with applicable regulations.

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7. Data Retention Period

We retain your personal information for as long as:

• Your account remains active
• It is required to provide the service
• It is necessary to meet legal obligations (generally 5 to 7 years)

If you request account closure, we will delete or anonymise your information as soon as possible after fulfilling legal and regulatory requirements.

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8. User Data Rights

sxs6s recognises the following rights regarding your data and provides the means to exercise them:

a. Right of Access and Review

You may request a copy of the personal information we hold about you at any time. We will respond to this request within 30 days.

b. Right to Rectification

If there are any errors or inaccuracies in your information, you may request that they be corrected. This can be done through account settings or via our support team.

c. Right to Erasure

In certain circumstances you may request that your personal information be deleted, however we may be required to retain some information due to legal obligations.

d. Right to Restriction of Processing

You may request that the processing of your information be restricted in certain circumstances.

e. Right to Opt Out of Marketing Communications

You can stop promotional emails or notifications at any time. Go to Account Settings and select "Opt-Out", or submit a request through our live chat.

To exercise these rights, please contact our support team.

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9. Protection of Minors' Data

sxs6s is operated exclusively for individuals aged 21 and above. We do not intentionally collect any personal information from individuals under the age of 21.

We apply age verification steps during the registration process. If any minor's information has been collected unintentionally, it will be deleted immediately and the associated account will be closed.

If you believe that a minor has registered on our platform, please notify us immediately at [email protected].

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10. Changes to the Privacy Policy

sxs6s may update this privacy policy from time to time. Changes will be communicated in the following ways:

• The "Last Updated" date at the top of this page will be changed.
• A notification will be sent to your registered email for significant changes.
• A notification may be displayed when you log in to the platform.

Continuing to use the platform after any changes will indicate that you agree to the updated policy. We recommend that you review this page regularly.